Billing/Cancellation

My credit card expired. How do I update my information?

You should receive a notice prior to your renewal date; if you do not believe you have received a notice with a prompt to update your information, check your spam filter and/or reach out to us at [email protected] for a prompt response to get your subscription updated.

I need a special form of receipt or invoice. How might I acquire that?

Please contact us at [email protected].

How do I cancel my subscription?

You can do that at any time by emailing [email protected]

How can I tell how much longer my subscription runs?

After you sign in with your DII credentials, you can click on the menu to see the link to your account. You will see your payment plan and subscription term on that page.

I would like to change from a monthly or quarterly billing subscription to an annual one.

We can change that for you, but we will need your credit card information to do so. Please contact [email protected] with that request.