Recent L-3 acquisition Titan announced that it has received the Department of the Army Information Management Support Center (IMCEN) Desktop Support Services contract. Titan will compete against other awardees to provide Information Technology (IT) services to over 10,000 military personnel, civilian employees and contractors working within the Pentagon and the more than 90 agencies that comprise the Headquarters Department of the Army (HQDA).
Under this multiple-awarded indefinite-delivery, indefinite-quantity (ID/IQ) contract having a potential value with options, if exercised, of $405.9 million over approximately seven years.
As part of this performance and tasked-based contract, Titan will provide enterprise-wide desktop services, including service desk services, installation services, system analysis and architecture, messaging services, system administration, server and web server management, configuration management, video teleconferencing services, technical logistics support and information assurance.
Titan will also support the HQDA’s Desktop Realignment Initiative, which is focused on streamlining and enhancing IT support services through the incorporation of Service Level based performance measures, commercial best practices, timely upgrades in technology and standardization. This initiative will also expand service coverage to an additional 5,000 customers.
To win the contract, Titan brought together large and small companies experienced in working together to provide complementary strengths. The Titan team includes:
* AlphaInsight
* CYIOS
* Netcentrics
* Lockheed Martin Information Technology
* NCI
* CACI
* Hewlett Packard
* Remedy
* TEKSystems
* PSS
* TSM
* and Norbeck.