TRICARE Gets Met, and It Pays

Metropolitan Life Insurance Co. in Bridgewater, NJ received a fixed-price incentive contract to provide worldwide comprehensive dental care coverage to TRICARE Dental Program (TDP) beneficiaries. At preset, this includes over 1.9 million beneficiaries, mostly family members of uniformed service active duty personnel, the selected reserve, and the individual ready reserve. Work will include managing enrollment and member utilization of diagnostic and preventive services, managing provider networks, claims processing, and customer service and access to data, with criteria for end-beneficiary satisfaction. The instant award will comprise $7 million for the base year, but the total potential contract value, including the 12-month transition-in base year and 5 one-year option periods for dental care delivery, plus a possible transition-out period, is estimated at $1.884 billion. This contract was competitively procured via the TRICARE Management Activity e-solicitation website, with 5 offers received. The TRICARE Management Activity in Aurora, Colo., is the contracting activity manages the contract (HT9402-11-C-0001).